The department functions as an Adverse Drug Reaction (ADR) Monitoring Centre under the Pharmacovigilance Programme of India (PvPI) and is involved in the collection, analysis, and reporting of adverse drug reactions, along with training and sensitization activities.

The department participates in the Materiovigilance Programme of India (MvPI) by monitoring and reporting adverse events related to medical devices and conducting awareness activities on medical device safety.

The department provides unbiased, evidence – based drug information to clinicians and healthcare professionals to support rational prescribing and safe use of medicines.

The department undertakes prescription audits and promotes rational use of medicines in collaboration with clinical departments.

The department supports undergraduate and postgraduate research activities and conducts academic programs, workshops, and continuing medical education (CME) activities.